PayPal Orders

I have a problem with my order.

If you placed an order via PayPal and encountered any issues, or if you would like to return your product, please contact us first at service@distinctmode.com

The average customer response time is four times faster when contacting us directly rather than using the PayPal app!

I want to return my order.

To easily return your order, please contact us at service@distinctmode.com  We will send you the return instructions via email within 24 hours.

I am not satisfied with the quality.

For an appropriate solution, please contact us at service@distinctmode.com.  We will do everything we can to compensate you accordingly.

Items are missing or damaged.

Please contact us at service@distinctmode.com  and indicate which items are missing or damaged. We will promptly send a replacement item or refund the purchase price of the affected item.

Contact:

Email: service@distinctmode.com.  Response time: 1-6 hours (on business days)

Business hours:

Monday to Friday: 8:00 AM – 9:30 PM
Saturday to Sunday: 8:00 AM – 2:00 PM