PayPal Orders
I have a problem with my order.
If you placed an order via PayPal and encountered any issues, or if you would like to return your product, please contact us first at service@distinctmode.com
The average customer response time is four times faster when contacting us directly rather than using the PayPal app!
I want to return my order.
To easily return your order, please contact us at service@distinctmode.com We will send you the return instructions via email within 24 hours.
I am not satisfied with the quality.
For an appropriate solution, please contact us at service@distinctmode.com. We will do everything we can to compensate you accordingly.
Items are missing or damaged.
Please contact us at service@distinctmode.com and indicate which items are missing or damaged. We will promptly send a replacement item or refund the purchase price of the affected item.
Contact:
Email: service@distinctmode.com. Response time: 1-6 hours (on business days)
Business hours:
Monday to Friday: 8:00 AM – 9:30 PM
Saturday to Sunday: 8:00 AM – 2:00 PM